Phone-system (IVR) consultancy: 20+ years of voice recordings and design files

Twenty-plus years of projects from a consultancy that designs phone menus and voice systems for contact centers, including voice recordings. A sample is under review.

Project files of a voice and contact-center consultancy · 20+ years

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History: 20+ yrs
Data: Voice
Domain: Contact center
Volume: To confirm

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Full description
What’s included (2 assets)
Handling, rights and sample

Once you’re approved and it fits, Smelted introduces you to the seller. You sign an NDA with them and review a sample.

In diligence. Smelted is confirming scope and rights with the seller.

License terms at a glance

Non-exclusive license for the uses named in it: training, evals or agent environments.
Training permission doesn’t include public release, resale or sublicensing of the raw data.
No attempts to re-identify people, customers or the seller.
Raw data is deleted at the end of the term; models already trained may remain, as the license sets out.

Draft agreements: NDA template, license agreement.

SMD-10854 · Last reviewed Nov 4, 2026